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How do I open a prepaid account?
You can sign up online in seconds or you can call us at 866-925-2036 to sign up by phone.
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What do I need to apply for a card?
To apply for a AccountNow Prepaid MasterCard, you will need to provide your name, phone number, email address, social security number, and mailing address. To receive your welcome package and MasterCard prepaid card, you must enter a physical U.S. address. Cards cannot be sent to post office boxes.
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How much does it cost to sign up?
It's free to sign up and receive your MasterCard prepaid card in the mail. When you add money to your prepaid account, we will charge you an activation fee and monthly service charges will begin. If you use direct deposit to add money to your card, we will waive your activation fee. See our pricing & fees for more details.
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How much does it cost to activate a prepaid account?
Activation for an AccountNow prepaid account is free when you setup direct deposit to your account. If you choose not to use direct deposit, a small activation fee will be applied.
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Can I open an account if I am on ChexSystems?
Yes. AccountNow does not do a ChexSystems verification when opening new accounts.
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Do I have to maintain a minimum balance on my prepaid account?
No minimal balance is required for an AccountNow prepaid account.
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Does AccountNow provide monthly account statements?
Yes, we provide monthly online statements free of charge. You may also sign up for monthly paper statements online at https://my.accountnow.net when you view your account information for a small fee. See our pricing & fees for more details.
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How old do I need to be to get a card?
The minimum age to apply for a prepaid account is 14 years old.
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How long does it take to receive a card?
Your card will be delivered in 5-7 business days after you sign up. If you need a replacement card, you may request to have your replacement card expedited for a fee and it will be delivered in 3 business days. See our pricing & fees for more details.
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How do I know that AccountNow is a real company?
AccountNow has been an accredited member of the Better Business Bureau since February 2006. A full report on AccountNow can be found by clicking Better Business Bureau.
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Is this a credit card?
No. Credit is not extended to AccountNow prepaid cardholders; only money that is added to the card can be used.
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Who can I call with questions?
We can be reached Monday through Friday from 7 a.m. to 6 p.m. Pacific Standard Time (PST). The number to call is 866-925-2036.
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AccountNow Vantage Prepaid MasterCard® card is issued by MetaBank pursuant to license by MasterCard International Incorporated. Funds are insured up to $100,000 by the Federal Deposit Insurance Corporation (FDIC). MasterCard is a registered trademark of MasterCard International Incorporated. If you sign up for Credit Builder, your bill pay transactions will be reported to PRBC®. iAdvance is an open end line of credit offered by MetaBank.

*The USA PATRIOT Act is a Federal law that requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. You will be asked to provide your name, address, date of birth, and other information that will allow us to identify you. You may also be asked to provide documentation as proof of identification. Guaranteed Approval is contingent upon successfully passing this mandatory identification confirmation.

**Conditions and exceptions apply.

AccountNow is a trademark of AccountNow, Inc.
All other trademarks, service marks and other registered marks are the property of their respective owners.

© Copyright 2008 AccountNow, Inc. All Rights Reserved.


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