Direct Deposit Help

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What is direct deposit?
Direct deposit is a service that allows you to authorize your employer or benefits provider to electronically send your pay directly to us for deposit into your prepaid account.
How do I setup direct deposit?
  1. Ask your employer or benefits provider if direct deposit is available.
  2. Print your personalized direct deposit form:
    1. Visit https://my.accountnow.net
    2. Sign in to your account & click Quick Start
    3. Print out your personalized direct deposit form and voided check
    4. Tell us how much money you'd like to add to your prepaid account - a portion of your paycheck (1% to 100%) or a fixed dollar amount ($100 and up)
  3. Sign the form and hand it to your employer or benefits provider
Where can I get a direct deposit form?
Sign in to your prepaid account at https://my.accountnow.net and click Quick Start to access your personalized Direct Deposit form.
How do I find my routing and account numbers?
Sign in to your prepaid account at https://my.accountnow.net and click Quick Start to access your personalized direct deposit form. Your routing and account numbers are on the form.
If I setup my direct deposit, how long will it take to start working?
Generally, it takes 1-2 pay periods for your employer or benefits provider to start depositing your check in your prepaid account.
Am I eligible for direct deposit?
Yes. Most employers and benefits providers offer direct deposit as an option to get your money. Check with your employer or benefits provider to verify.
When will the money from my payroll check be available with direct deposit?
Payroll checks received by direct deposit are available the same business day they are received by us. The date is typically on your payday if your payday is a normal business day.
How much does direct deposit cost?
AccountNow offers direct deposit at no cost. This service is easy to set up and a convenient way to access your cash immediately without paying check cashing fees.
Can I use direct deposit to deposit my tax refund?
Yes. You can deposit your tax refund or other one time payments from institutions that offer direct deposit. Use the routing number and Direct Deposit Account (DDA) number provided on your direct deposit form. There is a direct deposit limit of $5,000 so if you expect your tax refund to be more than $5,000 you should not set up direct deposit because the deposit will be refused.
What happens to my direct deposit if I change jobs?
The payments from your previous job will stop automatically. To restart direct deposit with your new employer, fill out another direct deposit form, sign it and hand it to your new employer.







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